About

Between people and technology.

My path didn't start with technology but with working alongside people. Technology came later, to make that work wider, faster and more effective.

Today I work where strategy, product, AI and training meet: helping companies and teams turn ideas and operations into systems that work.

Mohamad Charafeddine

How I got here

I began volunteering and social work in Tripoli in 2007. That is where I learned that any idea, however good, needs organisation, people to carry it, and a clear way to measure what it achieved.

I studied media at Jinan University — a bachelor's and then a master's — and moved into social media in 2011. That is where my interest in message and audience comes from, and in how content turns into results.

I founded Passion, the digital marketing agency I run today. I manage paid campaigns myself and oversee strategy, content, design and video. The agency's daily needs led me to start building tools and platforms: Matjar, Masarak, BALDA, the Takaful platform, and an internal system for running the agency.

AI is now part of every stage of my work: framing the request, producing images and video, writing code, building platforms and organising work. What I learn I pass on in consultations and training, with real examples and with the participants' own tasks.

Working with people is still at the heart of what I do, through my role as president of Takaful Youth Association.

Milestones

  1. 2007VolunteeringStarted volunteering and social work in Tripoli.
  2. 2011Digital marketingMoved into social media and digital marketing.
  3. PassionEntrepreneurshipFounded and run the Passion digital marketing agency.
  4. PlatformsProductsMatjar, Masarak, BALDA, the Takaful platform and Passion OS.
  5. AIArtificial intelligenceA new layer in production, building and automation.
  6. TodayStrategy · product · AI · trainingAdvisory, building, and training teams to apply what I have tested.

Selected work

All projects

Local commerce platform · Live

Matjar

A platform that brings shops, restaurants and services in Lebanon into one place: customers search, order and book; business owners run their store and orders from one dashboard.

View case study — Matjar

University guidance platform · Live

Masarak

A platform that helps students choose a major, a university and a scholarship: comparing universities, following scholarships, and an interests test to support the decision.

View case study — Masarak

Sectors, markets and organisations

Sectors the agency has served

  • Restaurants and food
  • Healthcare
  • Baby products
  • Transport and petroleum services
  • Fragrance
  • Furniture
  • Charities and endowments
  • Hajj and Umrah
  • E-commerce

Markets

  • Lebanon
  • Saudi Arabia

Organisations I lead

  • Passion — founder and owner
  • Takaful Youth Association — president

Education

  • Bachelor's and master's degrees in media — Jinan University.
  • Doctoral student in business administration — Paris American International University.

The doctorate is in progress, not yet completed.

If what you're working on is close to this path, I'd be glad to talk.